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Privacy Statement

In order to provide this website and its associated services to its users, it is necessary for AA to process personal data in certain cases. Below is an explanation of the data that AA uses for what purposes and what AA does to protect your privacy. AA advises you to familiarize yourself with this before using the AA website.

In addition, the following disclaimer applies to the AA website. AA also advises you to familiarize yourself with this before using the AA website.

Who processes personal data

AA is responsible for the processing of personal data for the AA website.

AA will not sell, distribute, or disclose personal data to third parties outside its own organization without your prior consent, unless required to do so by law, professional rules, or a court order.

What data is processed

If you make use of ordering publications, submitting an application, asking questions or making comments, and/or other services within the AA website (hereinafter collectively referred to as the “Services”), it is possible that you need to provide certain personal data about yourself or that you provide them voluntarily. AA processes this data in order to:

  • Make the AA website available to its users.
  • Provide and perform the Services offered through the AA website to you.
  • Optimize the services of AA, whether or not through the AA website.

If you have placed questions and/or comments by email or requested other Services within the AA website, AA may use your data to contact you to answer these questions and/or comments and to perform these Services.

AA does not retain your personal data longer than necessary for the purposes described above unless such data is necessary to comply with a legal retention obligation, or (if longer) until the retention period under applicable professional rules has expired.

Use of cookies and log files

A “cookie” is a small unit of information that can be offered to your browser while you are on the AA website. AA uses cookies in some cases to ensure the efficient functioning of the AA website. If you do not want cookies to be used by AA, you can (have) your browser configured to disable cookies. If you do not accept the use of cookies and have disabled or had them disabled, it may affect the user-friendliness of the AA website. If you do not accept the use of cookies and have disabled or allowed them to be deactivated, it may have implications for the user-friendliness of the AA website.

The AA website automatically generates log files of your usage and other users’ usage of the AA website. AA keeps usage data such as the source addresses from which the pages were accessed, IP addresses and domain names, date and time of accessing the pages, referring websites, and other parameters in the URLs. These log files and data will be used for statistical purposes in an anonymous manner, as well as for improving the services provided through the AA website.


AA has implemented appropriate technical and organizational measures to secure your personal data against loss or any form of unlawful processing. Persons who have access to your data on behalf of AA are obliged to observe confidentiality, based on applicable professional rules, among other things.

Third-party websites

AA may include links to third-party websites. It is possible that these third parties or others may collect information about you on these websites. AA is not responsible for the content of these websites and the actions of these third parties and others. AA recommends that you familiarize yourself with their policies regarding the processing of personal data.


If you have any questions or comments regarding the processing of your personal data within the AA website, please contact us at [email protected].