Many victims of an accident initially engage an advocate or lawyer who handles their personal injury case. Yet it regularly happens that clients become dissatisfied with the way their file is being handled. Perhaps the case is taking too long, your current advocate communicates poorly, or you feel that too little is being gained from your case. In such cases, you can have your case taken over by Arslan Advocates.

In this article, we explain when it is useful to have a file taken over, how the procedure works, and what you can expect from us.

When should you have your case taken over?

There are various reasons why victims choose to have their file transferred:

• Slow progress: there is barely any negotiation or procedures are unnecessarily prolonged.

• Poor communication: you are not or barely kept informed.

• Insufficient commitment: your advocate is satisfied with too low advances or damages.

• Lack of expertise: specialized knowledge is necessary for complex matters (such as permanent injury or loss of earning capacity).

• Dissatisfaction with approach: you do not feel taken seriously or your questions remain unanswered.

A file can be transferred at any time. You are not obliged to stay with your current advocate.

How does taking over a personal injury file work?

Taking over a file usually proceeds in several steps:

1. Introduction and assessment
   During a non-binding conversation, we discuss your situation, the status of your file, and your expectations.

2. Requesting the file
   We contact your current advocate to request the complete file. You do not have to do this yourself.

3. Analysis and strategy
   Our lawyers analyze the file and determine the best strategy to maximize your compensation.

4. Continuing the case
   We take over the communication with the insurer, engage medical or financial experts if necessary, and ensure that your case gets moving again.

Practical examples

• Example 1: A man had lodged his personal injury case after a traffic accident with a personal injury firm. After one and a half years, he had not received any advance payments. When Arslan Advocates took over the file, liability was recognized within three months, and the client received his first advance payment.

• Example 2: A woman with whiplash complaints did not feel taken seriously by her current representative. No substantive defense was made against the insurer who doubted her complaints. After the file was taken over by Arslan Advocates, an independent medical specialist was engaged, and a significant amount of damages was awarded.

• Example 3: An entrepreneur who had permanent restrictions due to a work accident was told that his damage was difficult to calculate. His previous representative accepted a low settlement. Arslan Advocates took over the case, engaged financial experts, and calculated much higher damage, which was largely compensated in the end.

Checklist: signals that you should switch

Are you considering having your file taken over? Pay attention to the following signals:

• You have not received updates about your case for months.

• No or hardly any advances have been paid out.

• Your advocate responds poorly or not at all to your questions.

• You have the feeling that your case is “stagnant.”

• An agreement is too quickly made for a low compensation.

Recognizable? Then it is wise to seek advice from a specialized personal injury lawyer.

Free legal assistance

Many victims think that switching incurs additional costs. This is not the case. In personal injury cases, the costs of legal assistance are recovered from the liable party. Therefore, the help of Arslan Advocates is free of charge for you.

Why choose Arslan Advocates?

• Specialized in complex personal injury cases

• Extensive experience in taking over current files

• Fast and clear communication

• Maximum effort to secure your compensation

We ensure that your case gets the attention it deserves.

FAQ about case takeovers in personal injury cases

1. Can I just switch to another lawyer?
Yes, you are free to choose another advocate at any time.

2. Do I have to request my own file from my current lawyer or office?
No, Arslan Advocates handles this for you.

3. Will it cost me money if I switch?
No, the costs are recovered from the liable party. The legal assistance is free of charge for you.

4. Can a new lawyer really make a difference in my case?
Yes, definitely. The case often gets moving because a new strategy is chosen or because more pressure is put on the insurer.

5. How quickly can my file be taken over?
With your permission, we can immediately contact your current advocate. Within a few weeks, we will be handling your file.