Have you suffered personal injury from an accident? There is a lot to deal with. Not only physically or emotionally, but also practically: you have damage that needs to be compensated. You often ask yourself: how exactly does claiming compensation work?

At Arslan Advocaten we guide you step by step through the personal injury claims process. Below, we explain how such a process works, what you can expect from us, and what you can do yourself to ensure your case runs smoothly.

Step 1: Initial contact and intake

The process starts with a free, no-obligation consultation. You tell us what happened:

• Was it a traffic accident, a workplace accident, or another accident?

• What symptoms are you experiencing?

• What costs have you already incurred?

Based on this information, our personal injury lawyers and NIVRE-registered experts assess whether there is a viable claim. If someone else is liable, we can almost always have your damages compensated.

📌 Tip: bring as much information as possible to the intake, such as medical reports, photos, and witness details.

Step 2: Holding the other party liable

As soon as we take on your case, we formally hold the other party liable. We do this with a legally substantiated letter. This often goes directly to the responsible party’s insurer.

From that moment on, you no longer have to deal with complicated letters or phone calls: we take everything off your hands.

Step 3: Assessing the damages

The next step is to assess all losses. We look not only at the costs you have already incurred, but also at future losses. Examples include:

• Medical expenses (not covered by health insurance)

• Travel expenses to a doctor or hospital

• Lost income or delay in studies

• Costs for household help or informal care

• Damage to personal belongings

• Pain and suffering (compensation for pain and distress)

Together with you, we prepare a full calculation of losses.

Step 4: Medical record and recovery

To prove the link between your symptoms and the accident, we request medical information – always in consultation with you. This may be from your GP, specialist, or physiotherapist. You always decide which information may or may not be shared with the insurer.

You will also receive a copy yourself, so you keep full insight into your file. Transparency is our top priority.

Step 5: Advance and interim payments

A personal injury claim process can sometimes take longer, especially in cases of permanent injury. To prevent you from getting into financial difficulties in the meantime, we request advances from the insurer. This way you quickly have financial breathing room while the case is still ongoing.

Step 6: Settlement and final payment

When it is clear that you have recovered as much as possible and all damages have been assessed, the final settlement follows. This is done with a final payment and a settlement agreement. It states which damages have been compensated and that you will not file any new claims afterward.

We ensure that all important clauses (such as a tax guarantee) are correctly included. This way you won’t face any surprises later.

Checklist: what can you do yourself?

✅ Visit a doctor immediately after the accident and have your symptoms recorded
✅ Keep all receipts, invoices, and correspondence
✅ Note down the details of witnesses and take photos of the situation
✅ Keep a diary of your symptoms and limitations
✅ Contact a personal injury lawyer as soon as possible

Frequently asked questions about the personal injury claims process

How long does a personal injury claims process take?
That depends on the severity of the injury. Minor cases can be resolved within a few months, while complex cases with permanent injury can sometimes take years.

Will I receive money during the process?
Yes, once liability has been admitted we can arrange advances, so you don’t have to wait until the end.

Does hiring a personal injury lawyer cost money?
No, our assistance is free for victims. The costs are recovered from the insurer of the liable party.

What if the other party disputes liability?
Then we will use all legal means to substantiate your case. If necessary, we will start proceedings in court.

Conclusion

The personal injury process can be complex and emotionally taxing. Fortunately, you don’t have to do this alone. At Arslan Advocaten you benefit from the unique collaboration between experienced personal injury lawyers and NIVRE-registered experts. We take all your worries off your hands, ensure clear communication and get the most out of your compensation.

👉 Are you a victim of an accident and would you like to know what we can do for you? Contact us today for free, no-obligation advice.