policy terms and conditions

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Insurance law

Deductible in insurance

When you face damage or medical costs, chances are high that you will have to deal with a deductible insurance. This means that you first pay a part of the costs yourself before your insurer pays out. Although this concept is known to many people, in practice legal disputes regularly arise […]

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Insurance law

Legal expenses insurance and free choice of lawyer

Are you facing a legal dispute? Then you are entitled to a free choice of lawyer under your legal expenses insurance. Many people mistakenly believe that they must accept the legal adviser or lawyer assigned by their insurance company. That is not correct. The European Court of Justice has confirmed in several rulings that insured persons may choose an external, independent lawyer themselves […]

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Insurance law

Filing a Complaint with an Insurer

When you consider filing a complaint with an insurer, it is of great importance that you know exactly what steps to take and what your legal rights are. A dispute with an insurance company can be particularly frustrating. This is especially true when you are dependent on a payout after a damage event or accident. Insurers often use extensive […]

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Insurance law

When can an insurer refuse to pay out?

The question of when an insurer may refuse to pay out is one of the most frequently asked questions in insurance law. You pay a monthly premium and expect the insurer to pay out when you suffer damage. Yet there are situations where the insurer has the right to refuse a payout. But this right is not unlimited. The insurer […]

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