Do you have a conflict with your landlord or tenant? You can often go to the Rental Commission. This independent organization helps to resolve disputes about rent, service charges, maintenance and other rental issues. However, many tenants and landlords do not exactly know what the Rental Commission does, how a procedure works and what you can expect from them. In this article we explain it step by step.
What is the Rental Commission?
The Rental Commission is a nationwide, independent agency that handles disputes between tenants and landlords. These disputes may include:
-
A too high rent at the start of a rental agreement
-
Disputes about annual rent increases
-
Disagreement about service charges
-
Complaints about maintenance backlogs
-
Disputes about the amount of the deposit
The decisions of the Rental Commission are binding, unless one of the parties goes to court within eight weeks.
👉 Official website: rentalcommission.nl
When can you go to the Rental Commission?
You can start a procedure at the Rental Commission if you and your landlord (or tenant) cannot agree. The most common situations are:
-
Rent Check – Are you unsure if the rent is too high? The Rental Commission can test this against the statutory rules.
-
Rent Increase – If you disagree with a proposed rent increase.
-
Service Charges – For instance, if there is a lack of clarity about costs for cleaning or energy.
-
Maintenance Deficiencies – Think of mold, leaks or broken facilities.
-
Deposit Refund – In case of a dispute after the end of the rental period.
How does a procedure at the Rental Commission work?
A procedure takes place in several steps:
1. Submitting a request
The tenant or landlord submits a request. This can be done easily via the website of the Rental Commission.
2. Paying fees
A small fee must be paid. If you are proven right, you will usually get these costs back.
3. Handling the case
The Rental Commission reviews the documents and may organize a hearing. Sometimes the house itself is also visited.
4. Decision
The Rental Commission makes a binding decision. If you or your landlord/tenant disagrees, the case can still be brought before a judge.
What are the advantages of the Rental Commission?
-
Accessible: You don’t need a lawyer.
-
Affordable: The costs are relatively low.
-
Independent: The commission is neutral and makes fair decisions based on the law.
-
Fast: Procedures usually take a few months, shorter than many legal procedures.
Difference between Rental Commission and court
Many people wonder: should I go to the Rental Commission or to court?
-
Rental Commission: suited for rental disputes about price, service charges or maintenance. The procedure is accessible and cheaper.
-
Court: necessary if you also want to include other legal issues, such as termination of the rental agreement or compensation.
Sometimes it is wise to try the Rental Commission first, because it is less costly and produces results faster.
Frequently asked questions about the Rental Commission
1. How much does a procedure at the Rental Commission cost?
The fees usually range between €25 and €450, depending on the type of case and whether you are a tenant or landlord.
2. Do I need a lawyer for the Rental Commission?
No, the procedures are designed so that you can submit your case without a lawyer. However, hiring a lawyer may be helpful to enhance your chances.
3. How long does a procedure at the Rental Commission take?
A procedure generally takes several months. This depends on the complexity of the case and the availability of the commission.
4. Can I appeal a decision of the Rental Commission?
Yes, within eight weeks you can take the case to a judge if you disagree with the decision.
5. Can the Rental Commission also handle commercial rental contracts (such as business space)?
No, the Rental Commission only handles residential space, not business space.
