Do you have a conflict with your landlord or tenant? Then you can often turn to the Rent Commission. This independent organization helps in resolving disputes about rent prices, service charges, maintenance, and other rental issues. Many tenants and landlords, however, do not exactly know what the Rent Commission does, how a procedure proceeds and what you can expect from them. In this article, we explain it step by step.

What is the Rent Commission?

The Rent Commission is a national, independent institution that handles disputes between tenants and landlords. Think of:

• Too high a rent at the start of a lease

• Discussions about annual rent increases

• Disagreement about service costs

• Complaints about deferred maintenance

• Discussions about the amount of the deposit

The rulings of the Rent Commission are binding, unless one of the parties goes to court within eight weeks.

👉 Official website: rentcommission.nl

When can you go to the Rent Commission?

You can start a procedure at the Rent Commission if you and your landlord (or tenant) cannot resolve it together. The most common situations are:

1. Rent check – Are you doubting whether the rent is too high? The Rent Commission can test this against legal regulations.

2. Rent increase – If you disagree with a proposed rent increase.

3. Service costs – For example, if there is uncertainty about cleaning or energy costs.

4. Maintenance deficiencies – Think of mold, leaks, or broken facilities.

5. Repayment of deposit – In a dispute after the end of the lease period.

How does a procedure work at the Rent Commission?

A procedure proceeds in different steps:

1. Submitting a request

The tenant or landlord files a petition. This can easily be done via the Rent Commission website.

2. Payment of fees

A small fee (leges) must be paid. If you are justified, these costs are usually refunded.

3. Handling of the case

The Rent Commission reviews the documents and may organize hearings. Sometimes, the house itself is also visited.

4. Ruling

The Rent Commission issues a binding ruling. Only if you or your landlord/tenant disagree, the case can be brought before the court.

What are the advantages of the Rent Commission?

• Accessible: You do not need a lawyer.

• Affordable: The costs are relatively low.

• Independent: The commission is neutral and makes fair decisions based on the law.

• Fast: Procedures usually take a few months, shorter than many court procedures.

Difference between Rent Commission and court

Many people wonder: should I go to the Rent Commission or to the court?

• Rent Commission: suitable for rent disputes over price, service costs or maintenance. The procedure is accessible and cheaper.

• Court: necessary if you want to include other legal issues, such as termination of the rental agreement or compensation.

Sometimes it’s wise to try the Rent Commission first, because it’s less expensive and provides quicker results.

Frequently asked questions about the Rent Commission

1. How much does a procedure at the Rent Commission cost?
The fees usually range between €25 and €450, depending on the type of case and whether you are a tenant or landlord.

2. Do I need a lawyer for the Rent Commission?
No, the procedures are designed so that you can file your case without a lawyer. However, it may be useful to hire a lawyer to increase your chances.

3. How long does a procedure at the Rent Commission take?
On average, a procedure takes a few months. This depends on the complexity of the case and the availability of the commission.

4. Can I appeal a Rent Commission decision?
Yes, within eight weeks you can bring the case to court if you disagree with the ruling.

5. Can I also go to the Rent Commission for commercial rental contracts (such as business space)?
No, the Rent Commission only handles living space, not business space.