Do you have a conflict with your landlord or tenant? You can often turn to the Rent Commission. This independent organization helps resolve disputes about rents, service charges, maintenance, and other rental matters. However, many tenants and landlords are unsure exactly what the Rent Commission does, how a process progresses, and what you can expect from them. We explain it step by step in this article.

What is the Rent Commission?

The Rent Commission is a nationwide, independent institution dealing with disputes between tenants and landlords. Consider this:

• A too high rent at the start of a lease

• Debates on annual rent increases

• Disagreements on service costs

• Complaints about neglected maintenance

• Discussions on the amount of the deposit

The Rent Commission’s decisions are binding unless one of the parties goes to court within eight weeks.

👉 Official website: rentcommission.nl

When can you go to the Rent Commission?

You can start a process with the Rent Commission if you and your landlord (or tenant) cannot solve it together. The most common situations are:

1. Rent Price Check – Doubting whether the rent is too high? The Rent Commission can test this against the legal rules.

2. Rent Increase – If you do not agree with a proposed rent increase.

3. Service Costs – For example, if there is uncertainty about cleaning or energy costs.

4. Maintenance Deficiencies – Think of mold, leaks, or broken facilities.

5. Return of Deposit – In case of a dispute after the end of the rental period.

How does a process at the Rent Commission work?

A process proceeds in different steps:

1. Filing a request

The tenant or landlord files a petition. This can be easily done via the Rent Commission’s website.

2. Payment of charges

A small fee (charge) has to be paid. If you are vindicated, you will usually get these costs back.

3. Handling the Case

The Rent Commission looks at the documents and can organize a hearing. Sometimes the house itself is also visited.

4. Verdict

The Rent Commission makes a binding verdict. Only if you or your landlord/tenant disagrees, the case can still be presented to the court.

What are the advantages of the Rent Commission?

• Accessible: You do not need a lawyer.

• Affordable: The costs are relatively low.

• Independent: The commission is neutral and makes a fair decision based on the law.

• Fast: Procedures usually last a few months, shorter than many legal procedures.

Difference between Rent Commission and Judge

Many people wonder: should I go to the Rent Commission or the court?

• Rent Commission: suitable for rental disputes about price, service charges, or maintenance. The process is accessible and cheaper.

• Judge: necessary if you also want to include other legal matters, such as termination of the lease or compensation.

Sometimes it is wise to first try the Rent Commission, as this is less costly and delivers faster results.

Frequently asked questions about the Rent Commission

1. How much does a process at the Rent Commission cost?
The charges usually range between €25 and €450, depending on the type of case and whether you are a tenant or landlord.

2. Do I need a lawyer for the Rent Commission?
No, the procedures are designed so you can submit your case without a lawyer. However, hiring a lawyer can be helpful to increase your chances.

3. How long does a process at the Rent Commission take?
On average, a process takes several months. This depends on the complexity of the case and the availability of the commission.

4. Can I appeal a decision of the Rent Commission?
Yes, within eight weeks you can present the case to the court if you disagree with the verdict.

5. Can I also go to the Rent Commission for commercial leases (such as business space)?
No, the Rent Commission only handles living space, not business space.