What can you do if the insurer rejects liability?

1 September 2026
Picture of Arslan Advocaten

Arslan Advocaten

Foto van Arslan Advocaten

Arslan Advocaten

Need help urgently?

Choose a location

What can you do if the insurer rejects liability?

When an insurer rejects liability, it can have major consequences for the settlement of personal injury. Always ask for a full written justification. This clarifies which factual or legal point is being disputed. Gather targeted additional evidence and monitor relevant deadlines.

What does a rejection entail?

A rejection means that the addressed party or insurer does not fully or partially acknowledge legal responsibility. This can concern the circumstances, duty of care, contributory negligence, causal link, injury, or policy coverage.

Legal framework

In the case of a tort, Article 6:162 of the Dutch Civil Code (BW) is often the starting point. For traffic accidents between motor vehicles and cyclists or pedestrians, Article 185 of the Road Traffic Act 1994 (Wegenverkeerswet 1994) is usually relevant. Articles 6:101 BW, 6:98 BW, and 150 of the Dutch Code of Civil Procedure (Rv) are important for contributory negligence, causal link, and evidence.

Step-by-step plan in case of rejection

Ensure medical file formation, gather evidence about the event, hold the responsible party liable in writing, maintain an up-to-date overview of damages, and monitor the limitation period. Be in writing and keep proof of sending and receipt.

Deadlines and limitation period

A rejection does not stop the limitation period. Article 3:310 BW mentions as a general rule five years from the moment one is aware of the damage and the liable person. Interruption (stuiting) may be necessary according to Article 3:317 BW. Specific rules and deadlines apply for a direct claim under the Motor Insurance Liability Act (WAM).

Follow-up and assistance

A reassessment may be possible after additional investigation, witness statements, or visual material. Contact Arslan & Arslan Advocaten for an assessment of the rejection and the possible follow-up steps.


Related Legal Services

Share this message

Facebook
Twitter
LinkedIn

Categories

Personal injury

Recent Posts

Illustratie van een consument die inzicht vraagt in een kredietcheck bij BKR of een handelsinformatiebureau

Declined after a credit check: BKR, commercial information agency or automated decision?

Has your credit check been declined? Then it is important not to immediately assume that you have a negative BKR registration. A company can assess your creditworthiness in various ways. Sometimes it consults the BKR, sometimes a commercial information agency, and sometimes an automated assessment plays a role. Therefore, the first question is not: “How do I get my BKR […]”

Read more »

What compensation do you get for study delay due to injury?

When an accident, medical incident, or crime leads to a study delay, it can have direct consequences for the future of a pupil or student. In addition to the personal impact, material damage arises because entry into the labor market is postponed. For delays of up to one year, the Study Delay Guideline 2026 offers a framework with net standard amounts. What […]

Read more »

Why does a personal injury case take a long time and what can you do?

A personal injury case often takes a long time because liability, medical recovery, causal link, and future damages are not yet established. You can limit delay with file planning, periodic damage overviews, targeted medical questions, timely advances, and written decision deadlines. What is a long-running personal injury case? A long-running case is a file in which recovery, evidence, or negotiations do not yet allow a responsible final settlement. A […]

Read more »

Psychological injury after an accident: what about your compensation?

Post-traumatic stress disorder, anxiety, depression, and other psychological complaints can deeply affect daily life, work, and social relationships. When these complaints are the result of an accident for which another party is liable, they can be a form of personal injury. A visible physical abnormality is not required for this. What is psychological personal injury? Psychological personal injury concerns mental […]

Read more »

What can you do if the insurer rejects liability?

When an insurer rejects liability, it can have major consequences for the settlement of personal injury. Always ask for a full written justification. This clarifies which factual or legal point is being disputed. Gather targeted additional evidence and monitor relevant deadlines. What does a rejection entail? A rejection means that the addressed party or insurer […]

Read more »

What compensation do you receive for loss of ability to perform household tasks?

When you sustain injuries in an accident, you may become limited in tasks around your home. Are you less able to do DIY, paint or garden because of your injury? Then you may be eligible for compensation for loss of self-reliance in household tasks. What is loss of self-reliance in household tasks? Self-reliance is the ability to carry out repairs yourself in the private sphere, […]

Read more »

Need help urgently?

Choose a location