Many expats do not know exactly what steps they need to take when a problem arises with their landlord. With this overview, you know exactly what to do.
1. Check your contract
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Read the lease carefully.
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Pay special attention to provisions about deposit, service costs, and end date.
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Ask for an English version if necessary.
2. Collect evidence
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Take photos and videos of the condition of the property at entry and departure.
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Keep receipts of deposit and service costs.
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Document all communication with the landlord (preferably via email or WhatsApp).
3. Always pay the rent on time
Even if there is disagreement about the deposit or service costs, always pay on time to prevent the landlord from accusing you of arrears.
4. Put the landlord in default in writing
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Send a letter or email explaining what is going wrong (too high deposit, no settlement of service costs, improper notice).
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Give a reasonable period (for example, 14 days) to respond.
5. Consult a lawyer
If the landlord does not respond or refuses to cooperate:
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A rental law lawyer can assess whether your rights have been violated.
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Often the matter can be resolved through a letter or negotiation, without having to go to court immediately.
6. File a complaint or case
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For rental price and service costs: with the Rent Tribunal.
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For termination, deposit, and eviction: through the court with help of a lawyer.
7. Don’t be intimidated
Landlords sometimes try to put expats under pressure, but you have the same rights as any other tenant. You never have to leave or pay extra without reason.
Conclusion
Expats in the Netherlands have strong tenant rights but are often disadvantaged because they are less familiar with the rules. With this step-by-step plan, you know exactly what to do in cases of problems with deposit, service costs, temporary contracts, termination, or discrimination.
The rental law lawyers of Arslan Lawyers support expats in every phase: from contract checks and negotiation to procedures at the Rent Tribunal or the court.
